Response time guaranteed: 12 hours
Submitted ticket will be answered within 12 hours.
Timefram valid only on working days.
Note: after purchase the invoice will be send automatically.
Inside is the invoice number which has to be defined at the ticket creation.
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Support Quick
Product Code: serv-5001
Support for quick help - approx. 30 Minutes
An Extension or Template shall be adopted or produce errors
Premium Ticket 48 Hours
Product Code: pt-1000
Response time guaranteed: 48 hours
Submitted ticket will be answered within 48 hours.
Timefram valid only on working days.
Note: after purchase the invoice will be send automatically.
Inside is the invoice number which has to be defined at the ticket creation.
Premium Ticket 24 Hours
Product Code: pt-1001
Response time guaranteed: 24 hours
Submitted ticket will be answered within 24 hours.
Timefram valid only on working days.
Note: after purchase the invoice will be send automatically.
Inside is the invoice number which has to be defined at the ticket creation.
Premium Ticket 8 Hours
Product Code: pt-1003
Response time guaranteed: 8 hours
Submitted ticket will be answered within 8 hours.
Timefram valid only on working days.
Note: after purchase the invoice will be send automatically.
Inside is the invoice number which has to be defined at the ticket creation.