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OSWorX

Support

Support, help for our own as well as other extensions.


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Available Options

Domainregistration

Domainregistration

Product Code: serv-4001

21.60 € *

Sample of a few domain prices we register for you (new) - net prices. Further domains on request.

Registration is done for and behalf of the owner, you should also name an Admin-C.

If you want to register a domain for a business (name), attach your business registration as well as your power of entry.

.at 21,60
.ch 14,30
.com 12,30
.de 7,20
.eu 9,10
.fr 32,20
.info 12,20
.it 8,90
.me 26,90
.net 12,20
.shop 46,85
.store 72,00
.tv 43,20
.us 10.45
.xxx 121,45
Domainregistration
Sample of a few domain prices we register for you (new) - net prices. Further domains on request.Reg..
21.60 € *

Available Options

Domainrenew

Domainrenew

Product Code: serv-4002

21.60 € *

Sample of a few domain prices at renew - net prices. Further domains on request.


.at 21,60
.ch 14,30
.com 12,30
.de 7,20
.eu 9,10
.fr 32,20
.info 12,20
.it 8,90
.me 26,90
.net 12,20
.shop 46,85
.store 72,00
.tv 43,20
.us 10.45
.xxx 121,45
Domainrenew
Sample of a few domain prices at renew - net prices. Further domains on request..at 21,60 ..
21.60 € *

Available Options

OpenCart 2.3.0.2 php-8.x Compatibility

OpenCart 2.3.0.2 php-8.x Compatibility

Brand: OSWorX

Product Code: serv-9005-2302

138.00 € *

Per 28th November 2022 end the support of php (secutity patches) for 7.4.x (7.4.23). Active support has already on the 21st November 2021.

Support (security) for php 7.3 ended already on the 6th December 2021, 7.2 on 30th November 2020, etc. - active support 1 year before.

What does that mean for you as webshop owner with OpenCart as base?

Your webshop is a potential security risk.

What can I do?

As soon as possible switch over to php 8.1.x (because for php 8.0.x active support ends on the 26th November 2022, secutity on the 26th November 2023).

With php 8.1.x support is guaranteed until 25th November 2023 (security until 25th November 2024).

[Source: php End of Life]


This package is offered is a "personal service" (valid for OpenCart 2.3.0.2 only because this is the last stable 2.x version).

Reason for that is, each webshop is build different and we want to make sure that after the work your webshop is runing as offered.

The steps:

  1. Scan of the whole webshop
  2. Adoption of the basis
  3. Extended tests after migration

Depending on the choosen amount of additional modules, they will be also adopted.

Note: templates (except the default) are not covered by this package. If you use a custom template, please ask before for an offer - because the template has to be also migrated an many cases.

New
OpenCart 2.3.0.2 php-8.x Compatibility
Per 28th November 2022 end the support of php (secutity patches) for 7.4.x (7.4.23). Active support ..
138.00 € *

Available Options

OpenCart 3.0.3.x php-8.x Compatibility

OpenCart 3.0.3.x php-8.x Compatibility

Brand: OSWorX

Product Code: serv-9005-3038

114.00 € *

Since the 28th November 2022 support of php (secutity patches) for 7.4.x (7.4.23) ended. Active support has already stopped on the 21st November 2021.

Support (security) for php 7.3 ended already on the 6th December 2021, 7.2 on 30th November 2020, etc. - active support 1 year before.

What does that mean for you as webshop owner with OpenCart as base?

Your webshop is a potential security risk.

What can I do?

As soon as possible switch over to php 8.1.x (because for php 8.0.x active support ends on the 26th November 2022, secutity on the 26th November 2023).

With php 8.1.x support is guaranteed until 25th November 2023 (security until 25th November 2024).

[Source: php End of Life]


This package is offered is a "personal service" (valid only for OpenCart 3.0.3.8 which is the latest stable version).

Reason for that is, each webshop is build different and we want to make sure that after the work your webshop is runing as offered.

The steps:

  1. Scan of the whole webshop
  2. Adoption of base scripts (all scripts delivered with a standard installation)
  3. Extended tests after migration

Depending on the choosen amount of additional modules, they will be also adopted.

Note: templates (except the default) are not covered by this package. If you use a custom template, please ask before for an offer - because the template has to be also migrated an many cases.

We recommend to use php 8.2.x - after the update the shop is ready for php 8.2.x

New
OpenCart 3.0.3.x php-8.x Compatibility
Since the 28th November 2022 support of php (secutity patches) for 7.4.x (7.4.23) ended. Active supp..
114.00 € *

Available Options

OppenCart Call Google Fonts local

OppenCart Call Google Fonts local

Brand: OSWorX

Product Code: serv-9004

90.00 € *

Acc. the GDPR (General Data Protection Regulation) are websites (and therefore also webshops) responsible to submit personal data as less as possible.

In the case of calling Google Fonts directly from servers of Google (location is then in the USA), a violation against the GDPR (Art. 6 Abs. 1 lit. a) is given.

Why?

Because the EC (European Community) has still no valid data protection regulation with the Unites States - and by sending the users personal IP-Address to them (which is done automatically each time a font is called) the violation is fact..

And because based on this fact, such so called "Dataprotection Laywers" (I call them gangsters)  are suing the website owners (Germany) or send them a "cease and desist" (Austria).

Here the decision of the German Court in Munich from the 20. January 2022 (Az.: 3 O 17493/20)

This service is offered as "personal service".

Reason for doing such is, each webshop is build in a different way, and we want to be sure that our work is done 100% correct.

The working steps in detail:

  1. Scan of the whole webshop
  2. Embedd the former fonts as locale
  3. Serveral test after successful work

After the work is done, we will guarantee that the fonts are called correct. This guarantee is valid as long as no further modifications are done after our work.

The guarantee is not valid anymore the moment addionational modules are installed and as a possibel scenario again external fonts are called. In such cases an additional service for a special sprice can be booked.

OppenCart Call Google Fonts local
Acc. the GDPR (General Data Protection Regulation) are websites (and therefore also webshops) respon..
90.00 € *
Premium Ticket 8 Hours

Premium Ticket 8 Hours

Product Code: pt-1003

216.00 € *

Response time guaranteed: 8 hours

Submitted ticket will be answered within 8 hours.
Timefram valid only on working days.

Note: after purchase the invoice will be send automatically.
Inside is the invoice number which has to be defined at the ticket creation.

Premium Ticket 8 Hours
Response time guaranteed: 8 hoursSubmitted ticket will be answered within 8 hours.Timefram valid onl..
216.00 € *

Available Options

Support Critical

Support Critical

Product Code: serv-8003

378.00 € *

Support for emergency cases

Shop is not working anymore, customer cannot order.

Backend cannot be opened or only working partly,

Possible causes

  • faulty extension
  • critical messages from the database or php
  • errors from php based on changed server or changed server software or programming error
  • changing of provider/hoster
  • hacked

Response time max. 12 hours (working days)

Support Critical
Support for emergency casesShop is not working anymore, customer cannot order.Backend cannot be open..
378.00 € *

Available Options

Support Extended

Support Extended

Product Code: serv-8002

174.00 € *

Support for extended help

Shop itself is working, customer can order, but errors are displayed or stored in the system log.

Backend functions only partly working

Possible causes

  • limited working extension
  • critical messages from the database or php
  • errors from php based on changed server or changed server software or programming error
  • changing of provider/hoster

Response time max. 24 hours (working days)

Support Extended
Support for extended helpShop itself is working, customer can order, but errors are displayed or sto..
174.00 € *

Available Options

Support Full Day

Support Full Day

Product Code: serv-5004

540.00 € *

Support for quick help - max.. 8 hours

An Extension or Template shall be adopted or produce errors

Responsetime max. 36 hours (working days)

Support Full Day
Support for quick help - max.. 8 hoursAn Extension or Template shall be adopted or produce errorsRes..
540.00 € *

Available Options

Support Half Day

Support Half Day

Product Code: serv-5003

288.00 € *

Support for quick help - approx. 4 hours

An Extension or Template shall be adopted or produce errors

Responsetime max. 36 hours (working days)

Support Half Day
Support for quick help - approx. 4 hoursAn Extension or Template shall be adopted or produce errorsR..
288.00 € *

Available Options

Support Hour

Support Hour

Product Code: serv-5002

78.00 € *

Support for quick help - approx. 60 Minutes

An Extension or Template shall be adopted or produce errors

Responsetime max. 36 hours (working days)

Support Hour
Support for quick help - approx. 60 MinutesAn Extension or Template shall be adopted or produce erro..
78.00 € *

Available Options

Support Quick

Support Quick

Product Code: serv-5001

42.00 € *

Support for quick help - approx. 30 Minutes

An Extension or Template shall be adopted or produce errors

Responsetime max. 36 hours (working days)

Support Quick
Support for quick help - approx. 30 MinutesAn Extension or Template shall be adopted or produce erro..
42.00 € *

Available Options

Support Standard

Support Standard

Product Code: serv-8001

78.00 € *

Support for standard help

Shop itself is fully working, customer can order, but informations are displayed or stored in the system log..

Possible causes

  • limited working extension
  • non critical messages
  • messages from php based on changed server or changed server software
  • changing of provider/hoster

Response time max. 36 hours (working days)

Support Standard
Support for standard helpShop itself is fully working, customer can order, but informations are disp..
78.00 € *
Premium Ticket 12 Hours

Premium Ticket 12 Hours

Product Code: pt-1002

156.00 € *

Response time guaranteed: 12 hours

Submitted ticket will be answered within 12 hours.
Timefram valid only on working days.

Note: after purchase the invoice will be send automatically.
Inside is the invoice number which has to be defined at the ticket creation.

Premium Ticket 12 Hours
Response time guaranteed: 12 hoursSubmitted ticket will be answered within 12 hours.Timefram valid o..
156.00 € *
Premium Ticket 24 Hours

Premium Ticket 24 Hours

Product Code: pt-1001

96.00 € *

Response time guaranteed: 24 hours

Submitted ticket will be answered within 24 hours.
Timefram valid only on working days.

Note: after purchase the invoice will be send automatically.
Inside is the invoice number which has to be defined at the ticket creation.

Premium Ticket 24 Hours
Response time guaranteed: 24 hoursSubmitted ticket will be answered within 24 hours.Timefram valid o..
96.00 € *
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