Premiumticket
Our Help- and Ticketsystem can be used from everyone. Submitted tickets will be answered after priority and availibility.
But if you need a quick solution (e.g. urgent case), you can chose below between several levels. These tickets will be answered in the guarented timeframe.
Premium Ticket 8 Hours
Product Code: pt-1003
Response time guaranteed: 8 hours
Submitted ticket will be answered within 8 hours.
Timefram valid only on working days.
Note: after purchase the invoice will be send automatically.
Inside is the invoice number which has to be defined at the ticket creation.
Premium Ticket 12 Hours
Product Code: pt-1002
Response time guaranteed: 12 hours
Submitted ticket will be answered within 12 hours.
Timefram valid only on working days.
Note: after purchase the invoice will be send automatically.
Inside is the invoice number which has to be defined at the ticket creation.
Premium Ticket 24 Hours
Product Code: pt-1001
Response time guaranteed: 24 hours
Submitted ticket will be answered within 24 hours.
Timefram valid only on working days.
Note: after purchase the invoice will be send automatically.
Inside is the invoice number which has to be defined at the ticket creation.
Premium Ticket 48 Hours
Product Code: pt-1000
Response time guaranteed: 48 hours
Submitted ticket will be answered within 48 hours.
Timefram valid only on working days.
Note: after purchase the invoice will be send automatically.
Inside is the invoice number which has to be defined at the ticket creation.