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OSWorX

Support

Support, help for own as well as other extensions.


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Available Options

Domainregistration

Domainregistration

Product Code: serv-4001

21.60 € *

Sample of a few domain prices we register for you (new) - net prices. Further domains on request.

Registration is done for and behalf of the owner, you should also name an Admin-C.

If you want to register a domain for a business (name), attach your business registration as well as your power of entry.

.at 21,60
.ch 14,30
.com 12,30
.de 7,20
.eu 9,10
.fr 32,20
.info 12,20
.it 8,90
.me 26,90
.net 12,20
.shop 46,85
.store 72,00
.tv 43,20
.us 10.45
.xxx 121,45
Domainregistration
Sample of a few domain prices we register for you (new) - net prices. Further domains on request.Reg..
21.60 € *

Available Options

Domainrenew

Domainrenew

Product Code: serv-4002

21.60 € *

Sample of a few domain prices at renew - net prices. Further domains on request.


.at 21,60
.ch 14,30
.com 12,30
.de 7,20
.eu 9,10
.fr 32,20
.info 12,20
.it 8,90
.me 26,90
.net 12,20
.shop 46,85
.store 72,00
.tv 43,20
.us 10.45
.xxx 121,45
Domainrenew
Sample of a few domain prices at renew - net prices. Further domains on request..at 21,60 ..
21.60 € *
Premium Ticket 8 Hours

Premium Ticket 8 Hours

Product Code: pt-1003

216.00 € *

Response time guaranteed: 8 hours

Submitted ticket will be answered within 8 hours.
Timefram valid only on working days.

Note: after purchase the invoice will be send automatically.
Inside is the invoice number which has to be defined at the ticket creation.

New
Premium Ticket 8 Hours
Response time guaranteed: 8 hoursSubmitted ticket will be answered within 8 hours.Timefram valid onl..
216.00 € *

Available Options

Support Critical

Support Critical

Product Code: serv-8003

378.00 € *

Support for emergency cases

Shop is not working anymore, customer cannot order.

Backend cannot be opened or only working partly,

Possible causes

  • faulty extension
  • critical messages from the database or php
  • errors from php based on changed server or changed server software or programming error
  • changing of provider/hoster
  • hacked

Response time max. 12 hours (working days)

Support Critical
Support for emergency casesShop is not working anymore, customer cannot order.Backend cannot be open..
378.00 € *

Available Options

Support Extended

Support Extended

Product Code: serv-8002

174.00 € *

Support for extended help

Shop itself is working, customer can order, but errors are displayed or stored in the system log.

Backend functions only partly working

Possible causes

  • limited working extension
  • critical messages from the database or php
  • errors from php based on changed server or changed server software or programming error
  • changing of provider/hoster

Response time max. 24 hours (working days)

Support Extended
Support for extended helpShop itself is working, customer can order, but errors are displayed or sto..
174.00 € *

Available Options

Support Full Day

Support Full Day

Product Code: serv-5004

540.00 € *

Support for quick help - max.. 8 hours

An Extension or Template shall be adopted or produce errors

Responsetime max. 36 hours (working days)

Support Full Day
Support for quick help - max.. 8 hoursAn Extension or Template shall be adopted or produce errorsRes..
540.00 € *

Available Options

Support Half Day

Support Half Day

Product Code: serv-5003

288.00 € *

Support for quick help - approx. 4 hours

An Extension or Template shall be adopted or produce errors

Responsetime max. 36 hours (working days)

Support Half Day
Support for quick help - approx. 4 hoursAn Extension or Template shall be adopted or produce errorsR..
288.00 € *

Available Options

Support Hour

Support Hour

Product Code: serv-5002

78.00 € *

Support for quick help - approx. 60 Minutes

An Extension or Template shall be adopted or produce errors

Responsetime max. 36 hours (working days)

Support Hour
Support for quick help - approx. 60 MinutesAn Extension or Template shall be adopted or produce erro..
78.00 € *

Available Options

Support Quick

Support Quick

Product Code: serv-5001

42.00 € *

Support for quick help - approx. 30 Minutes

An Extension or Template shall be adopted or produce errors

Responsetime max. 36 hours (working days)

Support Quick
Support for quick help - approx. 30 MinutesAn Extension or Template shall be adopted or produce erro..
42.00 € *

Available Options

Support Standard

Support Standard

Product Code: serv-8001

78.00 € *

Support for standard help

Shop itself is fully working, customer can order, but informations are displayed or stored in the system log..

Possible causes

  • limited working extension
  • non critical messages
  • messages from php based on changed server or changed server software
  • changing of provider/hoster

Response time max. 36 hours (working days)

Support Standard
Support for standard helpShop itself is fully working, customer can order, but informations are disp..
78.00 € *
Premium Ticket 12 Hours

Premium Ticket 12 Hours

Product Code: pt-1002

156.00 € *

Response time guaranteed: 12 hours

Submitted ticket will be answered within 12 hours.
Timefram valid only on working days.

Note: after purchase the invoice will be send automatically.
Inside is the invoice number which has to be defined at the ticket creation.

New
Premium Ticket 12 Hours
Response time guaranteed: 12 hoursSubmitted ticket will be answered within 12 hours.Timefram valid o..
156.00 € *
Premium Ticket 24 Hours

Premium Ticket 24 Hours

Product Code: pt-1001

96.00 € *

Response time guaranteed: 24 hours

Submitted ticket will be answered within 24 hours.
Timefram valid only on working days.

Note: after purchase the invoice will be send automatically.
Inside is the invoice number which has to be defined at the ticket creation.

New
Premium Ticket 24 Hours
Response time guaranteed: 24 hoursSubmitted ticket will be answered within 24 hours.Timefram valid o..
96.00 € *
Premium Ticket 48 Hours

Premium Ticket 48 Hours

Product Code: pt-1000

60.00 € *

Response time guaranteed: 48 hours

Submitted ticket will be answered within 48 hours.
Timefram valid only on working days.

Note: after purchase the invoice will be send automatically.
Inside is the invoice number which has to be defined at the ticket creation.

New
Premium Ticket 48 Hours
Response time guaranteed: 48 hoursSubmitted ticket will be answered within 48 hours.Timefram valid o..
60.00 € *
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