This module embedd the facebook chat in your shop.

Features
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*    Settings for color, size, position, etc.
*    Guests and/or logged in customers only
*    Customergroup(s)
*    Play sound
*    Multistore
*    Defineable Texts (all active languages)

SmartSupp Chat is a convinient way to add a highly configurable Chat to your shop.
This module will also record user actions as "heatmap".
It has several pricing options, base option is free.

Features
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*    Selectable position for required javascript code
*    Integration of Google Analytics
*    Store chats locale (additonally to Smartsupp)
*    Local defintion of many settings
*    Hide chat in selected pages
*    Disable recording of user interactions of defined pages (e.g. at checkout)
*    Design, Position